SENDGAGE.AI FOR
RETAIL.

Recover sales, automate support, and digitize offline traffic.

Key Cases

• Abandoned Cart Recovery: Triggered 1h after cart abandonment via WhatsApp. Asks "Need help with sizing?" before offering a link.
• Back-in-Stock Notification: Notifies interested clients when a specific SKU returns: "Size M is back. Reserve for 2 hours?".
• Smart Post-Purchase Upsell: 3 days after purchase: "How is the new device? Here is a discount on a case."
• Offline Traffic Digitization (O2O): Client scans QR in store to register for loyalty and get a digital card in chat instantly.
• AI Product Expert: Uses RAG over product catalog to answer "Recommend cream for dry skin" with specific product cards.
• Automated Returns: Self-serve return initiation. AI analyzes photo of defect, checks date, and issues label.
• Digital Receipt: Sends PDF receipt to WhatsApp immediately after purchase to build a retention channel.
• Field Staff Control: Merchandiser check-in validated by geolocation (500m radius) to prevent fraud.
• Planogram Check: Staff sends photo of shelf; AI Vision verifies stock levels and tag placement.
• Internal Store Helpdesk: Store manager texts "Register broken"; AI routes to IT or Maintenance.