Helpdesk Center with Copilot combines human expertise with AI intelligence to deliver faster, smarter, and more personalized support solutions.

Helpdesk Center

with Copilot

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60%

resolution without human

Automated answers resolve most queries without agents

3-5x

agent productivity

AI copilot boosts agent output per shift dramatically

90%

reduction in response time

Instant replies replace slow human-first support flow

One Inbox. Every Channel.

Handle WhatsApp, Telegram, Instagram, website chats, and email in a single unified interface - with smart routing and request categorization built in.

Automatically tags each conversation by intent or topic
Routes inquiries to the right agent based on workload and skill
Connects all channels into a seamless customer support flow

AI Operator Assistant (Copilot)

Your team’s AI sidekick analyzes conversations live, suggests replies, and learns from each case - so agents resolve issues faster and better.

Understands the customer context in real time
Recommends high-confidence replies during live chats
Feeds insights into a self-updating knowledge base

Self-Learning Knowledge Base

The system continuously learns from resolved chats and updates the knowledge base - no manual upkeep required.

Extracts key answers and FAQs from real support conversations
Automatically organizes and enriches knowledge content
Reduces agent dependency and improves first-response accuracy

We don’t just sell software — we build partnerships. From day one, we work side-by-side with your team to turn AI from buzzword into business value.

A dedicated prompt engineer helps craft high-performing AI workflows

A data engineer ensures smooth integration and clean, usable data

We co-design your AI rollout strategy - and help execute it

How is Sendgage different?

Our experts will dive into your goals and KPIs, recommend the right use case, and launch it quickly.
You’ll start seeing results within just a few days.

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